Identity and age verification: who is really behind the account?

• Every creator or broadcaster, before their first upload or first live stream.
• Every person who appears in content, including co-performers.
• Every agency and every affiliate that works on accounts.
• Visitors, where the law of the country requires it.

Since 2021, Mastercard has required adult platforms to verify the identity and age of the uploader and of the people depicted, with documentation available on request.

A photo of an ID document can be stolen. A selfie can be a screenshot, a video or a deepfake. A liveness check confirms that a real person is in front of the camera at the time of verification. Their face is then compared with the ID document.

If a banned creator can come back with a new email address, the ban protects nothing. Your PSP knows that. A ban that holds is linked to the person's verified identity.

Pleenk certifies age and identity through a certified verification partner, with a built-in liveness check. Each identity is encrypted by Pleenk and stored in a single wallet: one identity per person or entity, across the whole platform. If the same person has several accounts, they are all linked to that identity.

The platform receives proof, never the ID document. Accounts, consents, the bank account that receives earnings and bans are all linked to the wallet. A banned profile is blocked if it tries to come back.

Do creators who are already registered need to be verified?

In practice, yes: your PSP looks at all content online, not just new uploads. Many platforms work in waves: new creators first, then existing accounts.

Does my platform see the ID document?

No. With Pleenk, the platform receives proof. The ID document is not stored on its side.

Is visitor age verification included?

Yes, Pleenk also verifies visitors' age. Requirements vary from country to country.

What happens if a banned person comes back?

Their new account is linked to the same identity. The ban applies.